15-Minute Grace Period policy

Late Arrivals

Clients are expected to arrive on time for their scheduled appointments. If you are running late, please notify us as soon as possible.

2. 10-Minute Grace Period 

We offer a 10-minute grace period for late arrivals only for appointments over one hour If you arrive within 10 minutes of your scheduled appointment time, we will do our best to accommodate you. However, please note that your appointment may be shortened to ensure we stay on schedule for other clients. Appointments under 30 minutes have no grace period.

3. Beyond 15 Minutes

If you arrive more than 15 minutes late, we may need to reschedule your appointment, and your deposit will be forfeited. Repeated late arrivals may result in the requirement of full payment upfront for future appointments.